• PRIVACY POLICY

    Voegon (“Voegon” or “We”) is committed to protecting your privacy and personal data. This Privacy Policy explains how Voegon collects, uses, shares, and protects your information, in compliance with Brazil’s General Data Protection Law (LGPD – Law No. 13,709/2018). By agreeing to this Policy, you consent to the collection and use of your data as described here. Any significant changes to this Policy will be communicated, and your consent will be required to continue using our services.

    Key Principles

    1. Personal data is collected and processed only as outlined in this Policy.
    2. Your data will not be sold, rented, or shared beyond what is specified here.
    3. We aim to collect only the necessary information and delete or anonymize it when no longer needed.

    Definitions

    • Data Subject: You, the individual whose data is being processed.
    • Personal Data: Any information that identifies or can identify you, like your name, email, or address.
    • Controller: Voegon, responsible for decisions about data processing.
    • Processing: Any activity involving your data, such as collecting, storing, or sharing.
    • Anonymization: Making data unidentifiable to individuals.

    Your Rights

    Under Brazilian law, you have the right to:

    • Access and confirm if your data is being processed.
    • Correct inaccurate or outdated data.
    • Request deletion, anonymization, or blocking of unnecessary or excessive data.
    • Withdraw consent at any time.
    • Know which entities your data is shared with.

    Data We Collect

    1. Provided by You: Information necessary for bookings, such as name, contact details, and payment information.
    2. From Third Parties: Data obtained from partners, affiliates, or public sources.
    3. Automatically Collected: Technical details like IP address and browser type, required by law.

    Use of Cookies

    Voegon uses cookies to enhance your browsing experience by saving preferences and improving usability. You can disable cookies in your browser settings.

    How We Use Your Data

    Your personal data is used to:

    • Manage bookings and transactions.
    • Send updates and relevant travel information.
    • Improve services through analytics.
    • Prevent fraud and comply with legal requirements.

    Data Sharing

    Voegon shares your data with:

    • Service providers, such as airlines and hotels, to complete bookings.
    • Partners for fraud prevention, analytics, and customer support.

    All third parties are required to protect your data under strict confidentiality agreements.

    Data Storage and Security

    Your data is stored on secure servers, primarily in the United States. Voegon employs advanced measures to protect your data, but no system is completely risk-free. If a security incident occurs, we will take prompt action to minimize harm.

    Exercising Your Rights

    You can request access, correction, or deletion of your data by contacting us at dados_pessoais@voegon.com. We will respond to your request within the legally required timeframes.

    Social Media and Third-Party Links

    Voegon may allow you to connect via social media accounts, granting access to information you choose to share. Third-party links on our website are governed by their own privacy policies.